Contact
Email[email protected]
Have a question, found a bug, or want to suggest a feature? Email us at the address above. We read every message and reply in the order we receive them.
Before you write
- FAQ — cut lines, print shop files, cutting machines, transparent PNGs
- Sticker making guides — Cricut, Silhouette Studio Basic Edition, SVG cut lines
Reporting a problem
Including the following helps us find the cause quickly:
- Your device and browser (for example, Windows 11 · Chrome, or iPhone · Safari)
- The step where the problem happened (adding images, editing cut lines, sheet layout, or downloading)
- The file format and preset you chose (for example, SVG · Cricut, or DXF · Silhouette Cameo)
- A screenshot
MyStickerCut never uploads your images, so we cannot see your artwork. If the problem only happens with a particular image, feel free to attach one you are comfortable sharing. We use it only to investigate the problem and delete it afterward.
Print shop and machine settings
If your print shop’s template sizes or your cutting machine’s settings differ from MyStickerCut’s presets, let us know and we will look into updating them.